Frequently Asked Questions
Please read the following questions and answers if you have any general inquiries. If you have specific questions about our organization, please fill out the form or email suncakespecials@gmail.com
. To be eligible for a birthday cake, you must be in the Tarrant or Dallas county and registered in a homeless shelter. For more details, please take a look at our Who we Serve page
. If you are intrested in getting a birthday cake, you must let us know at least 6 days in advance. This way we can plan accordingly to ensure your birthday cake is made properly and gets delivered on time.
. Suncake Specials is located in Southlake, Texas, but we serve in cities in Tarrant and Dallas County. Cities that we serve in include but are not limited to: Dallas, Fort Worth, Euless, Richardson, Roanoke, Westlake, Flower Mound, Irving, Arlington, Grapevine, and Denton.
. All of our birthday cakes are made from scratch using fresh ingredients. Once we complete the birthday cake, we store it for 1-3 days before delivery
. The birthday cakes can be regerated for about 5 days before going bad. We recommend enjoying them 4 days after delivery!
. We welcome and appreciate any efforts to pick up your cake on the desired delivery date.
. If you are currently registered in a homeless shelter, located in the Tarrant or Dallas county, and would like a birthday cake, then please email suncakespecials@gmail.com so we can provide you with the form!